Elite Support

 

Elite Support is a comprehensive support network of dealers that are trained and certified to provide the highest level of knowledge, professionalism and service in the trucking industry. It's built around the idea that professional drivers work hard and their service network should too. The next time you need service on your truck, bring it in to Valley Equipment to Experience a Higher Standard.

A Commitment To Continuous Improvement - Being the best requires an ongoing commitment to quality that is rooted in the culture of our shops. That's why every Elite Support dealer has a Continuous Improvement Coordinator (CIC) to ensure our location regularly meets and exceeds the certification requirements. The CIC collaborates with peers across the Elite Support network to stay up-to-date on the latest best practices and conducts regularly scheduled Continuous Improvement events in order to meet and improve the standards of customer satisfaction.

A Customer-Focused Culture - Tired of being just another number in line instead of a valued customer? We ensure that Valley Equipment Ltd. is focused on what truly matters - your truck and your business. This means that we don't do things the easy way, we do it right way - every time.